NEN NPR ISO/IEC TS 15504-8 : 2012
Current
Current
The latest, up-to-date edition.
INFORMATION TECHNOLOGY - PROCESS ASSESSMENT - PART 8: AN EXEMPLAR PROCESS ASSESSMENT MODEL FOR IT SERVICE MANAGEMENT
Published date
12-01-2013
Publisher
Specifies an exemplar PAM that meets the requirements of ISO/IEC 15504-2 and that supports the performance of an assessment by providing indicators for guidance on the interpretation of the process purposes and outcomes as defined in ISO/IEC TR 20000-4 and the process attributes as defined in ISO/IEC 15504-2.
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