06/30137879 DC : DRAFT APR 2006
Superseded
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
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BS 8477 - CUSTOMER SATISFACTION - CODE OF PRACTICE FOR CUSTOMER SERVICE
Published date
23-11-2012
Publisher
Superseded date
30-04-2007
Superseded by
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| Committee |
SVS/8
|
| DocumentType |
Draft
|
| PublisherName |
British Standards Institution
|
| Status |
Superseded
|
| SupersededBy |
| BS 8463(2005) : 2005 | SPECIFICATION FOR CUSTOMER BILLING PRACTICE |
| BS ISO 10002:2014 | Quality management. Customer satisfaction. Guidelines for complaints handling in organizations |
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