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Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
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BS ISO/IEC 19086-3 - INFORMATION TECHNOLOGY - CLOUD COMPUTING - SERVICE LEVEL AGREEMENT (SLA) FRAMEWORK - PART 3: CORE CONFORMANCE REQUIREMENTS
Hardcopy , PDF
English
31-07-2017
Foreword
1 Scope
2 Normative references
3 Terms and definitions
4 Symbols and abbreviated terms
5 SQO Cloud Service Qualitative
Objective Conformance
6 Relationship between the Cloud Service Agreement
and cloud SLAs
7 Cloud SLA Management
8 The role of cloud service level objectives, cloud service
qualitative objectives,
metrics, remedies, and exceptions in the cloud SLA
9 Cloud SLA components
10 Cloud SLA content areas and their components
Bibliography
BS ISO/IEC 19086-3.
| Committee |
²IST/38
|
| DocumentType |
Draft
|
| Pages |
24
|
| PublisherName |
British Standards Institution
|
| Status |
Superseded
|
| SupersededBy |
| ISO/IEC 19086-1:2016 | Information technology — Cloud computing — Service level agreement (SLA) framework — Part 1: Overview and concepts |
| ISO/IEC 19944:2017 | Information technology — Cloud computing — Cloud services and devices: Data flow, data categories and data use |
| ISO/IEC 17789:2014 | Information technology — Cloud computing — Reference architecture |
| ISO/IEC 17788:2014 | Information technology — Cloud computing — Overview and vocabulary |
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