98/402550 DC : DRAFT JUL 1998
Superseded
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
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GUIDE TO POSITIVE COMPLAINTS MANAGEMENT
Published date
23-11-2012
Publisher
Superseded date
15-04-1999
Superseded by
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| Committee |
SVS/8
|
| DocumentType |
Draft
|
| PublisherName |
British Standards Institution
|
| Status |
Superseded
|
| SupersededBy |
| BS EN ISO 9001:2015 | Quality management systems. Requirements |
| BS EN 30011-1:1993 | Guidelines for auditing quality systems Guidelines for auditing quality systems. Auditing |
| BS EN ISO 14001:2015 | Environmental management systems. Requirements with guidance for use |
| BS EN 30011-2:1993 | Guidelines for auditing quality systems Guidelines for auditing quality systems. Qualification criteria for quality systems auditors |
| BS EN 30011-3:1993 | Guidelines for auditing quality systems Guidelines for auditing quality systems. Management of audit programmes |
| AS 4269-1995 | Complaints handling |
| BS EN ISO 9000:2015 | Quality management systems. Fundamentals and vocabulary |
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