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BS ISO 10002:2004

Superseded

Superseded

A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

View Superseded by

Quality management. Customer satisfaction. Guidelines for complaints handling in organizations

Available format(s)

Hardcopy , PDF

Language(s)

English

Published date

31-10-2009

Superseded date

31-08-2014

Superseded by

BS ISO 10002:2014

£272.00
Excluding VAT
Summarise this standard

Committee
SVS/0
DocumentType
Standard
Pages
36
PublisherName
British Standards Institution
Status
Superseded
SupersededBy
Supersedes

Standards Relationship
ISO 10002:2004/Cor 1:2009 Identical
ISO 10002:2004 Equivalent

⚠

A newer version of this standard is available.

View Current Edition
£272.00
Excluding VAT