DIN EN 14012:2020-06
Current
Current
The latest, up-to-date edition.
Postal services - Quality of service - Complaints handling principles; German version EN 14012:2019
Available format(s)
Hardcopy , PDF
Language(s)
German - English, English
Published date
01-06-2020
This document specifies complaints-handling principles related to domestic and international postal services.
Access your standards online with a subscription
Features
-
Simple online access to standards, technical information and regulations.
-
Critical updates of standards and customisable alerts and notifications.
-
Multi-user online standards collection: secure, flexible and cost effective.