• Shopping Cart
    There are no items in your cart
We noticed you’re not on the correct regional site. Switch to our AMERICAS site for the best experience.
Dismiss alert

DIN EN ISO 18295-2:2017-10

Current

Current

The latest, up-to-date edition.

CUSTOMER CONTACT CENTRES - PART 2: REQUIREMENTS FOR CLIENTS USING THE SERVICES OF CUSTOMER CONTACT CENTRES (ISO 18295-2:2017)

Available format(s)

Hardcopy , PDF

Language(s)

English, German

Published date

01-10-2017

£69.68
Excluding VAT

DocumentType
Standard
Pages
14
PublisherName
German Institute for Standardisation (Deutsches Institut für Normung)
Status
Current

Standards Relationship
ISO 18295-2:2017 Identical
EN ISO 18295-2:2017 Identical
BS EN ISO 18295-2:2017 Equivalent
I.S. EN ISO 18295-2:2017 Equivalent

£69.68
Excluding VAT