DIN ISO 10004:2019-07
Current
The latest, up-to-date edition.
Quality management- Customer satisfaction- Guidelines for monitoring and measuring (ISO10004:2018)
Hardcopy , PDF
German, English
01-07-2019
This document provides guidelines for defining and implementing processes for monitoring and measuring customer satisfaction.
| DocumentType |
Standard
|
| Pages |
0
|
| PublisherName |
German Institute for Standardisation (Deutsches Institut für Normung)
|
| Status |
Current
|
| Standards | Relationship |
| ISO 10004:2018 | Identical |
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