DR 03474 CP
Superseded
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
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Quality of service - Guide to customer expectations
Published date
12-09-2003
Publisher
Superseded date
30-06-2017
Superseded by
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Proposes guidance to suppliers of services and products in identifying and understanding customer expectations as a focal aspect of the design and development of products, services and system to achieve customer satisfaction.
| CommentClosesDate |
11-11-2003
|
| Committee |
QR-002
|
| DocumentType |
Draft
|
| PublisherName |
Standards Australia
|
| RevisionOf | |
| Status |
Superseded
|
| SupersededBy |
Revision of AS/NZS 3906:1994. To be AS 3906
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