DR 05006
Superseded
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
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Quality management - Customer satisfaction - Guidelines for complaints handling in organizations
Published date
04-01-2005
Publisher
Superseded date
30-06-2017
Superseded by
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Adopts of ISO10002:2004 to provide guidance on the process of complaints handling related to products within an organization, including planning, design, operation, maintenance and improvement.
| CommentClosesDate |
18-03-2005
|
| Committee |
MB-015
|
| DocumentType |
Draft
|
| PublisherName |
Standards Australia
|
| RevisionOf | |
| Status |
Superseded
|
| SupersededBy |
Revision of AS 4269-1995, To be AS ISO 10002
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