EN 16234-1:2019

This document provides a reference of 41 competences as required and applied at the Information and Communication Technology (ICT) professional work environment, using a common language for competences, skills and proficiency levels that can be understood across Europe. This document was created for application by:-ICT service, user and supply companies,-ICT professionals, managers and human resource (HR) departments,-vocational education institutions and training bodies including higher education,-social partners (trade unions and employer associations), professional associations, accreditation, validation and assessment bodies,-market analysts and policy makers,and other organizations and stakeholders in public and private sectors.