ETSI ETR 297 ed.1 (1996-07)
Current
The latest, up-to-date edition.
Human Factors (HF); Human Factors in Videotelephony
Hardcopy , PDF
English
01-07-1996
Foreword
1 Scope
2 References
3 Definitions and abbreviations
3.1 Definitions
3.2 Abbreviations
4 User requirements for videotelephony
4.1 General requirements
4.2 Usability
5 HF Recommendations of aspects of videotelephone functions
5.1 Call control functions
5.2 Video related functions
5.3 Audio related functions
5.4 Audio and video synchronisation
6 User Procedures
7 Controls and indications
7.1 Feedback
7.2 Indication issues
7.3 Control issues
7.4 Display issues
8 Videotelephony issues pertinent to disabled and elderly
people
Annex A: Pictograms for point-to-point videotelephony
(from ETS 300 375)
History
Human factors aspects of Controls and Indications (C+I) in videotelephony including displays, feedback, tones & pictograms with emphasis on usability.
| DocumentType |
Standard
|
| Pages |
30
|
| PublisherName |
European Telecommunications Standards Institute
|
| Status |
Current
|
| ETSI TR 103 010 V1.1.1 (2007-03) | Speech Processing, Transmission and Quality Aspects (STQ); Synchronization in IP Networks - Methods and User Perception |
| ETSI TR 102 548 V1.1.1 (2008-11) | Human Factors (HF); User Experience; 3G and Mobile Broadband Interoperability Plugtest: Approach, scenarios and test specification; Outcomes, conclusions and recommendations |
| ETSI EG 202 487 V1.1.2 (2008-02) | Human Factors (HF); User experience guidelines; Telecare services (eHealth) |
| ETSI EG 202 320 V1.2.1 (2005-10) | Human Factors (HF); Duplex Universal Speech and Text (DUST) communications |
| ISO 9241-11:1998 | Ergonomic requirements for office work with visual display terminals (VDTs) — Part 11: Guidance on usability |
| ISO/IEC 13714:1995 | Information technology — Document processing and related communication — User interface to telephone-based services — Voice messaging applications |
| IEC 60073:2002 | Basic and safety principles for man-machine interface, marking and identification - Coding principles for indicators and actuators |
| ETSI ETR 070 ed.1 (1993-06) | Human Factors (HF); The Multiple Index Approach (MIA) for the evaluation of pictograms |
| ISO 3864:1984 | Safety colours and safety signs |
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