I.S. EN 12522-2:1999
Current
The latest, up-to-date edition.
FURNITURE REMOVAL ACTIVITIES - FURNITURE REMOVAL FOR PRIVATE INDIVIDUALS - PART 2: PROVISION OF SERVICE
Hardcopy , PDF
English
01-01-1999
For Harmonized Standards, check the EU site to confirm that the Standard is cited in the Official Journal.
Only cited Standards give presumption of conformance to New Approach Directives/Regulations.
Foreword
Introduction
1 Scope
2 Normative references
3 Provision of the usual furniture removal service
3.1 General
3.2 Preliminary information
3.2.1 Human resources
3.2.2 Technical skills
3.3 Carrying out phase
3.3.1 Human resources
3.3.2 Technical means
3.4 After sales service
4 Organization and implementation rules of the
"Furniture Removal" Quality approach
4.1 Quality policy: drawing up and in-house
communication
4.2 Responsibilities, means and personnel for
conducting, controlling and reviewing the quality
policy
4.3 Quality manual
4.3.1 General
4.3.2 Purchasing
4.3.3 Personnel
4.3.4 Equipment (does not include "consumables"
e.g. packing material)
4.3.5 Incidents/accidents
4.3.6 Quality control
4.4 Control of quality-related documents
4.5 Assessment of sub-contractors
4.6 Elimination of non standard service
4.7 Corrective action
4.8 Training
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