ISO/IEC FDIS 30105-3
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 3: Measurement framework (MF) and organization maturity model (OMM)
Hardcopy , PDF
English
20-02-2024
11-06-2024
This document specifies a measurement framework (MF) and an organization maturity model (OMM). It provides the overview of how an organization can use the process reference model (PRM) in ISO/IEC30105-1 and the process assessment model (PAM) in ISO/IEC30105-2 to measure their capability and maturity levels. It conforms to the requirements of ISO/IEC33003 and ISO/IEC33004 and supports the performance assessment by providing a framework to measure and derive capability and organization maturity levels.
This document is intended to be used in concurrence with the other parts of the ISO/IEC 30105 series and the assessment approach provided by ISO/IEC 33002 for assessing processes.
| Committee |
ISO/IEC JTC 1/SC 40
|
| DocumentType |
Draft
|
| Pages |
22
|
| PublisherName |
International Organization for Standardization
|
| RevisionOf | |
| Status |
Superseded
|
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