ISO/IEC TR 20000-10:2015
Withdrawn
A Withdrawn Standard is one, which is removed from sale, and its unique number can no longer be used. The Standard can be withdrawn and not replaced, or it can be withdrawn and replaced by a Standard with a different number.
View Superseded by
Information technology — Service management — Part 10: Concepts and terminology
Hardcopy , PDF
English, French
13-11-2015
09-04-2025
ISO/IEC TR 20000-10:2015 describes the core concepts of ISO/IEC 20000, identifying how the different parts support ISO/IEC 20000‑1:2011 as well as the relationships between ISO/IEC 20000 and other International Standards and Technical Reports. This part of ISO/IEC 20000 also explains the terminology used in ISO/IEC 20000, so that organisations and individuals can interpret the concepts correctly.
ISO/IEC TR 20000-10:2015 is for
a) service providers considering using any part of ISO/IEC 20000 and looking for guidance on how to use the different parts of ISO/IEC 20000 to achieve their goal,
b) service providers that wish to understand how ISO/IEC 20000 can be used in combination with other International Standards, and
c) practitioners, auditors, and other parties who wish to gain an understanding of ISO/IEC 20000.
| Committee |
ISO/IEC JTC 1/SC 40
|
| DocumentType |
Standard
|
| Pages |
26
|
| PublisherName |
International Organization for Standardization
|
| Status |
Withdrawn
|
| SupersededBy | |
| Supersedes |
| Standards | Relationship |
| PD ISO/IEC TR 20000-10:2015 | Identical |
| NEN NPR ISO/IEC TR 20000-10 : 2015 | Identical |
| FD ISO/IEC TR 20000-10 : 2016 FD | Identical |
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