NF EN 13876 : 2003
Current
The latest, up-to-date edition.
TRANSPORT - LOGISTICS AND SERVICES - GOODS TRANSPORT CHAINS - CODE OF PRACTICE FOR THE PROVISION OF CARGO TRANSPORT SERVICES
12-01-2013
Avant-propos
Introduction
1 Domaine d'application
2 Références normatives
3 Termes et définitions
4 Responsabilité et controle
4.1 Controle du service
4.2 Éléments de responsabilité
5 Management de la qualité
6 Performances
6.1 Emballage
6.2 Préparation et expédition
6.3 Transport
6.4 Sous-traitants
6.5 Preuve de livraison
6.6 Conditions de transport
6.7 Planification de la qualité
Annexe A (informative) Services de distribution de fret -
Auto-évaluation des performances
Bibliographie
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