SA/SNZ TS ISO/IEC 20000.5:2023
Current
The latest, up-to-date edition.
Information technology - Service management Implementation guidance for ISO/IEC 20000-1
Hardcopy , PDF 1 User , PDF 3 Users , PDF 5 Users , PDF 9 Users
English
21-04-2023
SA/SNZ TS ISO/IEC 20000.5:2023 identically adopts ISO/IEC TS 20000 5:2022, which provides guidance for organizations on how to implement a service management system (SMS). Organizations can use this document to implement the entire SMS in order to conform to the requirements specified in ISO/IEC 20000 1, or parts of an SMS for a selected subset of requirements. This document illustrates a generic plan to manage implementation activities for an SMS.
| Committee |
IT-030
|
| DocumentType |
Technical Specification
|
| ISBN |
978 1 76139 082 1
|
| Pages |
33
|
| PublisherName |
Standards Australia
|
| Status |
Current
|
| Supersedes |
| Standards | Relationship |
| ISO/IEC TS 20000-5:2022 | Identical |
Originated as SA/SNZ TR ISO/IEC 20000.5:2014.
Second edition 2023.
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