SN EN ISO 9241-154:2013
Current
Current
The latest, up-to-date edition.
ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 154: INTERACTIVE VOICE RESPONSE (IVR) APPLICATIONS (ISO 9241-154:2013)
Available format(s)
Hardcopy
Published date
01-05-2013
Publisher
ISO 9241-154:2013 gives guidance on, and requirements for, the user interface design of interactive voice response (IVR) applications.
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