SS-ISO 10001:2019
Current
Current
The latest, up-to-date edition.
Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations (ISO 10001:2018, IDT)
Published date
31-01-2019
Publisher
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This document gives guidelines for planning, designing, developing, implementing, maintaining and improving customer satisfaction codes of conduct.
| Committee |
ISO/TC 176
|
| DocumentType |
Standard
|
| PublisherName |
Standardiserings-Kommissionen I Sverige
|
| Status |
Current
|
| Standards | Relationship |
| ISO 10001:2018 | Identical |
Summarise
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