SWIFT 2:2009
Withdrawn
Withdrawn
EMBEDDING EFFECTIVE MANAGEMENT SYSTEMS IN PUBLIC SECTOR ORGANIZATIONS - GUIDANCE FOR THE IMPLEMENTATION OF ISO 9001:2008
Published date
01-01-2009
Publisher
Withdrawn date
06-14-2019
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Foreword
Introduction
1 Scope for public sector organizations
2 Normative references
3 Terms and definitions in public sector organizations
4 Quality management systems in public sector
organizations
5 Management responsibility
6 Resource management
7 Service realization in public sector organizations
8 Measurement, analysis and improvement
Bibliography
Further reading
Gives public sector organizations with guidance for the voluntary implementation of a management system based on the requirements of ISO 9001:2008.
| DevelopmentNote |
Earlier was NWA 2, now Redesignated as SWIFT 2. (11/2011)
|
| DocumentType |
Standard
|
| PublisherName |
National Standards Authority of Ireland
|
| Status |
Withdrawn
|
| ISO 10001:2007 | Quality management — Customer satisfaction — Guidelines for codes of conduct for organizations |
| ISO 19011:2011 | Guidelines for auditing management systems |
| ISO 10015:1999 | Quality management — Guidelines for training |
| IWA 1:2005 | Quality management systems — Guidelines for process improvements in health service organizations |
| IWA 2:2007 | Quality management systems — Guidelines for the application of ISO 9001:2000 in education |
| ISO 10005:2005 | Quality management systems — Guidelines for quality plans |
| ISO 10003:2007 | Quality management — Customer satisfaction — Guidelines for dispute resolution external to organizations |
| ISO 10006:2003 | Quality management systems — Guidelines for quality management in projects |
| ISO 10002:2014 | Quality management — Customer satisfaction — Guidelines for complaints handling in organizations |
| ISO 9004:2009 | Managing for the sustained success of an organization — A quality management approach |
| ISO 9001:2015 | Quality management systems — Requirements |
| ISO 9000:2015 | Quality management systems — Fundamentals and vocabulary |
Summarise
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