SA/SNZ TR ISO/IEC 20000.10:2014
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
Information technology - Service management Concepts and terminology
Hardcopy , PDF 1 User , PDF 3 Users , PDF 5 Users , PDF 9 Users
22-05-2019
English
22-08-2014
Adopts ISO/IEC TR 20000-10:2013 to provide standardization in the field of service management and, in particular, an overview of the concepts and terminology of the ISO/IEC 20000 series. It establishes a common framework for helping organizations to understand the purpose of all the parts of ISO/IEC 20000 and the relationships between the parts.
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