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17/30329617 DC : 0

NA

NA

Status of Standard is Unknown

BS ISO/IEC 29110-4-3 - SYSTEMS AND SOFTWARE ENGINEERING - LIFECYCLE PROFILES FOR VERY SMALL ENTITIES (VSES) - PART 4-3: SERVICE DELIVERY - PROFILE SPECIFICATION

Available format(s)

Hardcopy , PDF

Language(s)

English

£20.00
Excluding VAT

Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Conventions and abbreviated terms
5 Work Unit Requirements for the Service
  Delivery Profile
6 Work Product Requirements for the
  Service Delivery Profile
Annex A (informative) - Service Delivery
        requirements imported from base standards
Annex B (informative) - Service Delivery Guide
        Requirements Traceability Mapping
Annex C (informative) - Service Delivery Audit
        Checklist
Annex D (informative) - Mapping of ISO/IEC 29110-4-3
        to ISO/IEC 20000-1:2011
Bibliography

BS ISO/IEC 29110-4-3.

Committee
IST/15
DocumentType
Draft
Pages
59
PublisherName
British Standards Institution
Status
NA

ISO/IEC TR 10000-1:1998 Information technology — Framework and taxonomy of International Standardized Profiles — Part 1: General principles and documentation framework
ISO/IEC/IEEE 15288:2015 Systems and software engineering — System life cycle processes
ISO 19011:2011 Guidelines for auditing management systems
ISO/IEC 27001:2013 Information technology — Security techniques — Information security management systems — Requirements
ISO/IEC 27035:2011 Information technology — Security techniques — Information security incident management
ISO/IEC 38500:2015 Information technology — Governance of IT for the organization
ISO 31000:2009 Risk management — Principles and guidelines
ISO 10004:2012 Quality management — Customer satisfaction — Guidelines for monitoring and measuring
ISO/IEC/IEEE 15289:2017 Systems and software engineering — Content of life-cycle information items (documentation)
ISO/IEC 20000-1:2011 Information technology — Service management — Part 1: Service management system requirements
ISO/IEC 20000-2:2012 Information technology — Service management — Part 2: Guidance on the application of service management systems
ISO 9001:2015 Quality management systems — Requirements
ISO 9000:2015 Quality management systems — Fundamentals and vocabulary
ISO/IEC 27000:2016 Information technology — Security techniques — Information security management systems — Overview and vocabulary
ISO 10007:2017 Quality management — Guidelines for configuration management

£20.00
Excluding VAT