AS/NZS ISO/IEC 20000.6:2019
Current
The latest, up-to-date edition.
Information technology - Service management Requirements for bodies providing audit and certification of service management systems
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English
22-05-2019
The objective of this Standard is to specify requirements and provides guidance for certification bodies providing audit and certification of an SMS in accordance with AS/NZS ISO/IEC 20000.1. This Standard does not change the requirements specified in AS/NZS ISO/IEC 20000.1.
| Committee |
IT-030
|
| DocumentType |
Standard
|
| ISBN |
978 1 76072 470 2
|
| Pages |
13
|
| PublisherName |
Standards Australia
|
| Status |
Current
|
| Supersedes |
This document specifies requirements and provides guidance for certification bodies providing audit and certification of an SMS in accordance with ISO/IEC 20000-1. It does not change the requirements specified in ISO/IEC 20000-1. This document can also be used by accreditation bodies for accreditation of certification bodies.
A certification body providing SMS certification is expected to be able to demonstrate fulfilment of the requirements specified in this document, in addition to the requirements in ISO/IEC 17021-1.
| Standards | Relationship |
| ISO/IEC 20000-6:2017 | Identical |
First published as AS/NZS ISO/IEC 20000.6:2019.
| ISO/IEC 27001:2013 | Information technology — Security techniques — Information security management systems — Requirements |
| ISO/IEC 17021-1:2015 | Conformity assessment — Requirements for bodies providing audit and certification of management systems — Part 1: Requirements |
| ISO/IEC 20000-3:2012 | Information technology — Service management — Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1 |
| ISO/IEC 27013:2015 | Information technology — Security techniques — Guidance on the integrated implementation of ISO/IEC 27001 and ISO/IEC 20000-1 |
| ISO/IEC 20000-2:2012 | Information technology — Service management — Part 2: Guidance on the application of service management systems |
| ISO/IEC TR 20000-9:2015 | Information technology — Service management — Part 9: Guidance on the application of ISO/IEC 20000-1 to cloud services |
| ISO/IEC TR 20000-12:2016 | Information technology — Service management — Part 12: Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: CMMI-SVC |
| ISO/IEC TR 20000-10:2015 | Information technology — Service management — Part 10: Concepts and terminology |
| ISO 19011:2018 | Guidelines for auditing management systems |
| ISO/IEC 20000-1:2018 | Information technology — Service management — Part 1: Service management system requirements |
| ISO/IEC 27006:2015 | Information technology — Security techniques — Requirements for bodies providing audit and certification of information security management systems |
| ISO/IEC 17011:2017 | Conformity assessment — Requirements for accreditation bodies accrediting conformity assessment bodies |
| ISO/IEC TR 20000-4:2010 | Information technology — Service management — Part 4: Process reference model |
| ISO/IEC TR 90006:2013 | Information technology — Guidelines for the application of ISO 9001:2008 to IT service management and its integration with ISO/IEC 20000-1:2011 |
| ISO/IEC TR 20000-11:2015 | Information technology — Service management — Part 11: Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: ITIL® |
| ISO/IEC TR 20000-5:2013 | Information technology — Service management — Part 5: Exemplar implementation plan for ISO/IEC 20000-1 |
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