CEI UNI ISO/IEC 20000-1 : 2012
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
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INFORMATION TECHNOLOGY - SERVICE MANAGEMENT - PART 1: SERVICE MANAGEMENT SYSTEM REQUIREMENTS
Hardcopy , PDF
Italian
01-01-2012
31-03-2020
FASC 12101. La Norma specifica i requisiti per il fornitore del servizio per pianificare, stabilire, attuare, condurre, monitorare, riesaminare, tenere aggiornato e migliorare un sistema di gestione del servizio (SGS). I requisiti includono la progettazione, la transizione, l'erogazione e il miglioramento dei servizi per soddisfare i requisiti del servizio.
| Committee |
CT 700
|
| DevelopmentNote |
Classificazione CEI 700-19. (02/2011) 1ED 2011 Edition is still active and only available in English. (08/2012)
|
| DocumentType |
Standard
|
| Pages |
30
|
| PublisherName |
Comitato Elettrotecnico Italiano
|
| Status |
Superseded
|
| SupersededBy | |
| Supersedes |
| Standards | Relationship |
| ISO/IEC 20000-1:2011 | Identical |
A newer version of this standard is available.
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